Payment Methods

Keloraenora accepts the following payment methods for purchases made through our website.

Accepted Payment Methods
  • Visa
  • Mastercard

Available payment options will be displayed during checkout. Payment must be successfully authorized before an order can be processed.

How to Pay

To complete your purchase:

  1. Add the items you wish to purchase to your cart.
  2. Proceed to checkout.
  3. Enter the required billing, shipping, and payment information.
  4. Select an accepted Visa or Mastercard.
  5. Review your order and payment details.
  6. Follow the checkout instructions to submit your payment.

Please ensure that all information entered during checkout is accurate and complete.

Payment Security

Payment information should be entered only through the secure checkout process provided on our website.

For your protection, please do not send your full credit card number, account password, security code, or other sensitive payment credentials by email or through customer service communications.

Payment authorization and transaction approval are subject to the policies and security procedures of your card issuer, bank, payment processor, or other applicable financial institution. Keloraenora does not control the approval decisions of these third parties.

Payment Issues

If your payment is declined or cannot be completed, please verify that the information entered during checkout is correct and follow any instructions provided on the checkout page.

If the issue continues, you may contact us for assistance with your order or checkout.

When contacting us about a payment or order issue, please provide your order number, if available, and a brief description of the issue.

For security reasons, do not provide your full credit card number, password, security code, or other unnecessary sensitive payment information.

If a transaction is declined by your bank or card issuer, you may need to contact that financial institution for additional information.

Refunds and Cancellations

Eligible order cancellations are handled in accordance with our Order Cancellation Policy.

Returns and refunds after delivery are handled in accordance with our Returns & Refunds Policy.

When a refund is approved, it will generally be issued to the original payment method used for the purchase. The time required for the refund to appear in your account may vary depending on your bank, card issuer, payment processor, or other financial institution.

Contact Us

If you have questions about payment methods, checkout, or a payment-related issue, please contact us:

Keloraenora
Website: keloraenora.com

Email: care@keloraenora.com
Phone: +1 (314) 341-8065

Address:
18 Reading Ave #7
Maryland Heights, MO 63043
United States

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM